As managers, surprises are something we should actively work to avoid, especially when it comes to our teams.
A key aspect of good management is preventing surprises in performance evaluations by ensuring consistent feedback throughout the year. But it’s not just about individual performance; it’s also about keeping your staff informed and prepared.
This is particularly crucial when managing other managers. To set them—and by extension, their teams—up for success, ensure they’re always in the loop about significant organizational decisions before the information becomes public. Here’s how:
- Preemptive Communication: Share major decisions or changes with your managerial staff ahead of time. This allows them to understand the context, ask questions, and process the information with you.
- Emotional Support: Give your managers the opportunity to discuss their reactions and concerns. This preparation helps them manage their own teams more effectively when the news is eventually shared.
- Preparedness for Communication: Ensure that your managers are equipped with the information they need to communicate clearly and confidently with their staff. They should feel ready to handle questions and concerns from their teams.
- Foster Open Dialogue: Encourage your managers to keep the lines of communication open, not just with you but with their teams. Regular updates and feedback loops prevent unexpected issues and foster trust.
By proactively managing information flow and supporting your managers, you minimize surprises and set everyone up for a smoother transition during times of change.
How do you ensure that your staff are never caught off guard? Share your strategies and insights below