The importance of documentation

The importance of documentation

Documentation is not just for performance issues! Management is hard. It takes time, thoughtfulness, and most of all, consistency. Your team is watching and noticing how your actions reflect your words. And they’re noticing what you do and don’t do.  One...
The formula for teamwork

The formula for teamwork

If you expect nothing of your teams…you’ll get nothing! Many of the clients I’ve worked with say that they wish that their staff more proactively solved problems on their own rather than continually coming to them for the answer.  In my work with...
The value of shared expectations

The value of shared expectations

Clear expectations can help to define your culture, combat bias Have you ever been asked to describe your team’s culture either when interviewing candidates or creating job postings? Words like “responsive, solution-focused, great people” might feel good to say but...
Helping your team navigate uncertainty

Helping your team navigate uncertainty

New year, new questions? Organizations are constantly experiencing change, whether responding to external changes, navigating internal financial or staffing changes, planning for the next chapter of their work, etc. As we know, change can create anxiety for...
Helping your team manage holiday stress

Helping your team manage holiday stress

The most wonderful time of the year?!? During the holiday season, it’s important to remember that while it can be a joyful time, it can also bring about stress and challenges, especially for your teams. Here are a couple of tips to support your team during this...
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